Refund and Returns Policy
Refund and Returns Policy – Taliri Vêtements
At Taliri Vêtements, we want every customer to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, please contact our customer support team to discuss your return or refund request.
Returns
Customers may request a return within 14 days of receiving their order, provided the item meets the applicable return requirements.
To be eligible for a return, the product should:
-
Be unused and unworn.
-
Be in its original condition.
-
Include original tags and packaging where applicable.
-
Be free from stains, damage, washing, or alterations.
-
Be accompanied by the relevant order information.
Items that do not meet these conditions may not be eligible for a return.
How to Request a Return
Before sending any item back, please contact our customer support team:
Email: info@talirivetements.fr
Please include your order number, the product you wish to return, and the reason for your request. Our team will review the information and provide instructions for the return process.
Please do not send an item back without contacting us first.
Refunds
Once we receive your returned item, it may be inspected to confirm that it meets the return requirements.
If the return is approved, the eligible refund will be processed to the original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.
Damaged or Faulty Items
If your order arrives damaged or you receive a faulty product, please contact us as soon as possible.
Send an email to info@talirivetements.fr with your order details and, where appropriate, clear photographs showing the issue. Our team will review your request and provide appropriate assistance.
Incorrect Items
If you receive an item that is different from the product you ordered, please contact our customer support team before returning it.
Include your order number and details of the incorrect item so we can review the issue and guide you through the next steps.
Exchanges
If you would like to exchange an item for another size or product, please contact us at info@talirivetements.fr.
Exchange requests are subject to product availability and the item’s eligibility under our return requirements.
Non-Returnable Items
Items that have been worn, washed, damaged, altered, stained, or returned without their original condition may not be eligible for a refund or exchange.
Certain products may also be subject to additional return restrictions.
Return Shipping
Unless an item is faulty, damaged, or incorrectly supplied, return shipping costs may be the responsibility of the customer.
Our support team will provide the relevant return instructions after reviewing your request.
Important Information
Please keep your order confirmation and shipping information until your return or refund has been completed.
All return requests should be submitted through our official customer support email. Returned products may be inspected before a refund or exchange is approved.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact:
Taliri Vêtements
Email: info@talirivetements.fr
Our customer support team will review your request and provide further assistance.
Our Commitment
We aim to handle return and refund requests in a clear and efficient manner while providing helpful customer support.
Thank you for choosing Taliri Vêtements.